It would cost virtually nothing. They would have to pay a one time fee to have it translated ($500 per language at the very most), then they have to pay the IT guy to set it up on the website (one day's salary, no more than $150). Assuming this is a major chain, with a market cap in the billions, we are talking about a fraction of a fraction of a percent of their annual profit…I'm talking like 0.000001%. Money is not stopping them… and it probably won't happen until someone sues them for discrimination (which I am not condoning). 5 years ago thanks, Our annual associate call for questions ans suggestions is comming up, and I wan't to suggest care guides in different languages to help me better serve our customers.